Help Desk
For students, we offer the following:
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- Wi-Fi access and diagnosing connection issues.
- PC, Mac, Android, and iPhone troubleshooting – We aren’t allowed to work on your personal devices, but we can help solve basic issues or point you in the right direction.
- Login support for myEGSC, Banner, email, Office 365, online courses.
Find the IT Help Desk at the following locations:
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- Swainsboro in the George L. Smith II Building
- Statesboro in office H1705 in the Nessmith-Lane Building
PCs in the labs are set to delete all user saved files after it reboots so we encourage you to use a personal USB drive or OneDrive to store your files. See the Rules for Computer Labs for details.
Each lab has:
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- Internet
- Printers
- Microsoft Office
- Other academic software applications (depending on the lab)
Locations:
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- Swainsboro
- Academic Building
- Luck F. Gambrell Building
- P.E. Building
- Jean Morgan Student Services Building (Cyber Cafe)
- Statesboro
- Nessmith-Lane Building - Room H1761
- Georgia Southern University Campus
- Augusta
- EGSC Academic Center for Excellence (ACE) - Galloway Hall 2nd Floor
- Swainsboro
Current students are provided a printing balance of 300 pages per semester. Additional printing pages are charged at the rate of 10 cents per page and can be
purchased online or on a "pay-as-you-print" basis. Unused page balances are nonrefundable
and reset after each enrolled semester.
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- Back it up - Protect your valuable schoolwork, photos, and other digital information by making copies and storing it in a safe location.
- Protect Your Online Information and Identity.
- Keep your software and operating systems updated.
